✹ Preferred Rates for High-Volume Retailers ✹
Safe, efficient, performance driven delivery of large items from your warehouse to your customer's doorstep.
We understand the unique challenges large retailers face with oversized merchandise, and specialize in providing a seamless experience to the final touchpoint of arriving at your customer's home.
Sports Equip.
Furniture
Appliances
Specialized Big & Bulky Service
Threshold Delivery
Timed window
Customer call with ETA
Second call confirmation 1/2 hour to arrival
Room of Choice
Conduct walk through
Assess obstructions
Prompt client reporting
Two Person and Multi-Member Teams
Customized to your needs, we maintain rigorous training standards for our specialized workforce.
Whether threshold delivery or room of choice, we are experts in navigating stairs, tight doorways, and complex entry points. We ensure your customers' purchases arrive at their homes in perfect condition.
Purpose-Built Fleet for Oversized Items
Our versatile fleet includes large capacity vehicles up to 26' long, specifically equipped for furniture, appliances, mattresses, and other cumbersome merchandise.
We provide the right delivery capacity for your bulkiest products while maintaining the flexibility to scale with seasonal demand.
Our logistics personnel train specifically on your product lines and brand standards.
We treat your brand with the same care and attention you provide in-store. We seamlessly integrate with your retail operations becoming an accountable extension of your team.
Accountable
Operations Team
MyCourier owns the scheduling process, optimizing deliveries to reduce failed attempts. We coordinate directly with your customers to ensure precise delivery windows.
Our hands-on approach dramatically reduces missed deliveries and increases customer satisfaction scores.
Increase Customer
Satisfaction
Our Dynamic Performance Improvement (DPI) technology, allows us to provide continuous improvements to on-the-road performance.
Cargo tracking technology allows your team and customers visibility across a delivery. Or we can easily integrate your own tracking technology or any industry standard system.
Performance
Driven
Why Leading Retailers Choose MyCourier
Reduced Damage Claims
Specialized handling protocols minimize returns due to transit damage
Higher Customer Satisfaction
Professional teams create positive final impressions for your brand
Scale delivery capacity up or down based on seasonal retail demands
Flexible Capacity
One point of contact for all your big & bulky delivery needs
Simplified Management
Efficient routing and high first-attempt delivery rates improve your bottom line