With the holiday rush in full swing, supply chain leaders are turning their attention to the evolving landscape ahead. Between shifting consumer expectations and ongoing market volatility, last-mile logistics continues to grow more complex.

Here are three critical opportunities that logistics professionals can tackle to maintain a competitive advantage.

In last-mile logistics, the difference between a single owner-operator and a small to medium carrier is clear: structure, scale, and reliability. While independent contractors manage limited capacity, established carriers bring trained teams, proven systems, and the flexibility to deliver consistent, professional service, especially when demand surges and precision matters most.

The Oakville Chamber of Commerce is pleased to announce our new Chair of the Board of Directors, Moatassem Moatez, founder and CEO of MyCourier Inc.

The fall shipping season presents both tremendous opportunity and significant operational challenges for retailers. Fall represents the most critical period for retail logistics, with package volumes typically increasing 30-50% compared to summer months. Carriers face unprecedented demand from retailers seeking partnerships and this increased competition for carrier capacity means that preparation and early commitment become critical success factors.

Performance management in logistics has come a long way, but delayed reviews and vague feedback just don’t cut it anymore. That’s why MyCourier developed DPI: a proprietary Dynamic Performance Improvement system that transforms how we monitor, measure, and improve performance in real time.

As e-commerce grows and customer expectations evolve, last-mile delivery is rapidly changing. Beyond standard packages, oversized item delivery - like furniture, appliances, and fitness equipment - has emerged as a fast-growing segment requiring specialized logistics and operational strategies.

In today's competitive retail landscape, reliable delivery has become a cornerstone of customer satisfaction and business success. Smart retailers recognizing the critical importance of diversifying their last-mile carrier portfolio. This strategic approach isn't just about having backup options—it's about building a resilient, adaptable delivery network…

This month, the MyCourier team gathered with clients, partners, and industry leaders to celebrate a significant milestone — our 5th year anniversary. The gala event, held at the Oakville Convention Centre, was a vibrant celebration of growth and partnership that has defined the MyCourier journey in the logistics industry. Watch the recap video below to experience the highlights of our anniversary celebration.

As tariffs disrupt supply chains, a resilient business model ensures a bright future for the next chapter of the GTA based last-mile carrier.

Employee turnover can be a major challenge in the logistics industry, but through ongoing strategic investments in our team, we’ve developed a staffing approach that fosters stability, growth, and long-term success.

Here is how we do it.

With the start of this new year, we are looking forward to celebrating a significant milestone in our business. With the anniversary of our 5th year in business, we will be sharing the success, the community support we’ve experienced, and the many changes that have taken place since we rolled out in our first delivery van.

From supporting charities to creating meaningful partnerships, we’re excited to share how we’ve contributed to our communities in 2024!

Here are five strategies for retailers to build resilient logistics operation that meets customer expectations and propels your business forward in the face of disruption.

An open letter from our Founder and CEO, Moatassem Moatez, on the Canada Post strike and the power of collaboration in challenging times.

In a world where fast delivery is expected, late arrivals can seriously impact your brand’s reputation. But how can you keep customers informed and satisfied, even when delays are out of your control?

As the fall shipping season heats up, the rush for back-to-school and holiday shopping can lead to delays and mistakes. Stay ahead with our essential delivery tips to keep your customers satisfied during this busy time!

As a trusted delivery partner for companies across the Greater Toronto Area, our commitment to excellence is no secret! Here’s a closer look at the types of insurance we have in place, and why they matter to our partners and team.

MYCourier is the official recipient of the Business of the Year 2023 award, presented by the CanadianSME National Business Awards

Get your Amazon storefront and delivery operations ready for Prime Day Sales using these tips!

Here’s how investing in last-mile delivery solutions can drive results for businesses of all types!